Refund Policy

We do not offer returns/refunds on the following items:

~ Cleaning & Disinfectants

~ Numbing creams

~ Tattoo Needle cartridges

~ Permanent Makeup Pens / Wireless Tattoo Machines / Batteries (Unless stated)

Please note: the above items are final sale.

Please note that PayPal fees are not refundable and remain the responsibility of the customer regardless of the refund status.

We would like you to be 100% satisfied with your Miami Brow Shop products. If there is a defective product or quality concern, please contact us at hello@miamibrowshop.com and we will investigate this issue with you.

We also understand that sometimes you may change your mind. If you wish to return or exchange your unused or unopened products within 14 days, please email us at hello@miamibrowshop.com.

Miami Brow Shop will accept returns (exclude the list above) within 14 days of purchase date, subject to the following conditions below:

~ To be eligible for a return/exchange, the item must be in new condition, unused, and returned in its original packaging.

~ Must be done with 14 days within the purchase date ~

Please note: Miami Brow Shop is not responsible for covering the shipping return costs on unused or unopened products.

SHIPPING POLICY

Packages with Incorrect Shipping address/Missing Information

A Return shipping cost will be applied on all orders (even orders with free shipping).

Returned packages will not be re-shipped until the address has been verified & additional shipping charges & fees have been paid. It is the customer's responsibility to cover the shipping costs for re-shipping rejected packages even if shipping was free on the order.

Returned packages do not qualify for a full refund. Shipping costs are non-refundable. Any costs associated with return shipping will be deducted from the refund.

Please note: Miami Brow Shop is not responsible for covering the shipping return costs on unused or unopened products.